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What is a MobiLoan?

The MobiLoan is a fast, reliable and simple mobile phone loan application that can be done from anywhere any time 24/7 by our customers. The Platinum Credit MobiLoan allows both customers and non-customers to access instant mobile loans via mobile money to meet their emergency financial needs up to a maximum of 15 million shillings. To access a MobiLoan, dial *249# and follow the prompts.

  • For new customers, dial *249# to register, and create a secret PIN. Thereafter, login and select Civil Servants and the amount you qualify for will be displayed indicating minimum & maximum amount.
  • For existing customers, dial *249# to log in and select Top Up and the amount you qualify for will be displayed indicating minimum and maximum amount.

Every civil servant confirmed in government service qualifies for the service.

Yes, you qualify for a Platinum Credit MobiLoan loan subject to the deductible amount on your salary. To apply, dial *249# and follow the prompts to see how much you qualify for.

No, you do not need to fill any document because this is an electronic loan application and no Loan document will be required for this application.

We encourage both existing customers and non-customers to register and open up their future financing options. As they say, “Ekyekango tekimanyi muzila” To register, dial *249# , follow the prompts and remember to safe guard your access PIN.

Yes, you are eligible for a top up loan provided you have extra deductible amount on your salary after deduction of the first installment in accordance with the Ministry of Public Service guidelines. At Platinum Credit, the customer is king and your choice is valuable to us. Our customer has the liberty to choose the loan amount, the loan term, and you free to settle the loan early without running the entire loan term.

The service is currently available on both MTN & Airtel networks. The system access is free for MTN while Airtel subscribers will be charged 200shs per session.

Your loan limit will increase or decrease depending on the deductible amount available from your salary and the loan term.

Yes, you are eligible for the MobiLoan service if you are an existing Logbook Finance customer. If not, please contact us on the chat below or call us on 0200300500 to explore other Platinum Credit financing options of personal loans and Business Loans.