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About Platinum Credit Limited

Platinum Credit Limited is a Microfinance Company licensed in Uganda under the Company’s Act and regulated by the Uganda Microfinance Regulation Authority (UMRA).

Founded in 2002, Platinum Credit has a vision to provide Emergency Loans to salaried and self-employed customer. We finance all Civil Servants, employees of selected private sector companies and the business community through a wide range of products.

We deliver cash in 24 hours with minimum procedure and speedy loans processing. Our products are Civil Servant Loans; Logbook Finance Loans; Private Sector Loans and the latest SME Loans.

We have recently launched an electronic loan application process through the USSD platform integrated with Mobile Money using code *249#. This is to ensure that our customers receive money within 60 seconds to meet their emergency needs.

We have continued to grow every year to become a major regional player with thriving presence in Uganda, Kenya and Tanzania. In the region we employ over 1,000 dedicated staff serving more than 100,000 customers. In Uganda we have more than 40 branches across the country.

We aspire to become the leading Credit Micro-Finance Institution in the entire East Africa region, with a reputation for speed.

Vision And Mission

Vision

To be a respected world class micro finance organization driven by passionate and committed teams who deliver satisfaction to our customers.

Mission

To achieve and maintain market share leadership in the provision of Emergency loans to qualifying employed men and women in Eastern Africa.

Customer Promise

At Platinum Credit (U) Ltd, we understand that many of our customers are under pressure and we have designed our customer service to help them cope with that.

Our first point of contact is normally a Sales Representative or the staff of one of our 40+ branches country wide. But all branches are connected to a much bigger resource at our Head Office at Prime Plaza, Plot 23-27 – Jinja Road and to our Customer Care contact (+256) 200 300500 which can be reached during working hours.

Our Core Values

Our Culture

At Platinum Credit we’ve built a culture of fun and family. We keep our culture healthy by being incredibly intentional about our Team Building, our values, and the experiences we deliver. Our culture makes us one of the most innovative, admired and best places to work in the country.

Careers

A career at Platinum Credit is more than just a job — it’s an opportunity to shape the future. Our company was built on a set of four core values which make that possible: trust, team work, innovation, and self-responsibility. At Platinum Credit, we harness the potential within us to bring smiles to our customers. Join us to make a difference in people’s lives.

At Platinum Credit, we’re dedicated to building a family that’s born from diverse communities to serve where everyone feels empowered to bring their full, authentic selves to work. Together, we’re on a mission to improve our customer experiences.