POSITION: Branch Coordinator (5 Vacancies)

PRODUCT: SME (Small and Medium Enterprise Loans)

COMPANY: Platinum Credit (U) Ltd

LOCATION: Kampala Metropolitan and Upcountry Branches

Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa.

Job details: 

To supervise and coordinate branch operations, ensuring achievement of disbursement and portfolio quality targets while maintaining compliance with company policies and procedures. 

Key duties/responsibilities: 

• Supervise Team Leaders and Loans Officers to achieve branch disbursement and collection targets.
• Drive daily market activations to generate leads and grow the loan portfolio.
• Monitor team performance and address performance gaps promptly.
• Ensure compliance with lending, appraisal, disbursement, monitoring and recovery procedures.
• Chair the Branch Loan Committee and ensure complete documentation and policy adherence.
• Conduct field visits to support customer acquisition, appraisal, monitoring and collections.
• Monitor portfolio quality, arrears and collections, ensuring timely recovery action.
• Train, coach and develop Loans Officers on products, selling skills, processes and policies.
• Recruit, onboard and manage Loans Officer performance.
• Ensure effective branch operations, reporting, customer service and internal controls.
• Identify opportunities for business growth, process improvement and portfolio quality.

Required Qualifications and Work Experience: 

• Degree in a relevant field. 
• Knowledgeable about Small and Medium Enterprise Loans. 
• Computer knowledge. 
• Must possess leadership and supervisory skills. 
• Excellent numerical and analytical skills. 
• Excellent interpersonal and communication skills. 

To apply, submit your application, detailed CV and testimonials to the address below; 

The Human Resource Manager; 

Platinum Credit (U) Ltd